CLIENT KNOWLEDGE CENTER
Welcome to the Client Knowledge Center, where you will find information on our Products and Platforms and answers to commonly asked questions about making payments, platform login issues, payment cut-off times, and much more.
For training information on Citi’s electronic banking system, please visit the Client Service Academy
HOW CAN WE HELP?
FEATURED LINKS
Track your Payments
Citi Payment Insights provides payment status updates in real-time via a visual tracker, making payment tracking as simple as tracking a package.
CitiDirect Training Calendar
Citi's Client Service Academy is an innovative series of proactive training sessions offering you the opportunity to enhance your knowledge.
CitiDirect BE Mobile
Use your existing CitiDirect BE credentials to authenticate and login to the App. The App is currently available in select markets.
